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PRIVACY AND DATA PROTECTION POLICY
PRIVACY POLICY
In compliance with the provisions of the General Data Protection Regulation No. 2016/679 of 27 April 2016 (hereinafter ".GDPR), we inform you that the data you provide us on the occasion of your registration on our sites, as well as those derived from the commercial relationship and/or delivery of the products purchased through the same, will be incorporated into a file, responsibility of Ana Caballo Vermouth S.L., (hereinafter "Ana Caballo Vermouth S.L.").ACV"), with C.I.F. B-87925970 and registered office at CRUCE DE CARRETERA EX-354 CON EX-102, 10262 ABERTURA (CÁCERES). The purpose of the processing is the marketing of the products offered by ACV on the Portal, including Customer Service, answering queries and requests for information, as well as the management of complaints.
Unless specifically stated otherwise, all the data we request in the registration process and the forms available on our sites may be mandatory, so that the omission of any of them could make it impossible for us to provide you with the services requested and/or attend to your requests. Please inform us immediately of any changes to your data so that the information contained in our files is always up to date and contains no errors. In this sense, you declare that the information and data you provide us with are accurate, up to date and truthful.
Unless otherwise indicated in the box provided for this purpose during the registration process, the User expressly consents to the processing of his/her data by ACV for the purpose of sending commercial information (including the electronic newsletter) on the products marketed by ACV, and on the activities and services provided by ACV, as well as by third party companies with which ACV has commercial agreements and which offer their products and services through the Website, by post, SMS or any other equivalent electronic means of communication, as well as for the processing of his/her data by ACV, as well as third party companies with which ACV has commercial agreements and which offer their products and services through the Website, by post, e-mail, SMS, or any other equivalent means of electronic communication, as well as for your data to be processed for segmentation and/or profiling with the same promotional or advertising purposes, albeit adapted to your profile as a user of ACV's services.
Finally, we inform you that ACV will treat your data at all times in the strictest confidence and will maintain the mandatory duty of secrecy with respect to them, in accordance with the provisions of the applicable regulations, adopting the necessary technical and organisational measures to ensure the security of your data and prevent their alteration, loss, unauthorised processing or access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.
DATA PROTECTION
Contact details of the person in charge: Ana Caballo Vermouth S.L. (hereinafter referred to as "Ana Caballo Vermouth").ACV"), with C.I.F. B-87925970 and registered address: CRUCE DE CARRETERA EX-354 CON EX-102, 10262 ABERTURA (CÁCERES) and contact e-mail shop@anacaballo.com.
1. How to exercise your rights
You may at any time exercise your right of access, rectification, cancellation and opposition, as well as revoke your consent to the commercial processing of your data. To do so, you can:
- Send a written communication to, Ana Caballo Vermouth S.L. Dpto. Atención al Cliente, C/ Luis Mateo Díaz nº 1. Rivas-Vaciamadrid 28521. Madrid, enclosing a photocopy of your ID card or official document proving your identity.
- Or send an email to "shop@anacaballo.com" indicating your Name, Surname, contact telephone number and a scanned copy of your ID card or official document proving your identity.
2. Rights
To request access to personal data: you may ask ACV whether it is processing your data.
To request its rectification (if incorrect) or suppression.
To request the restriction of their processingIn this case, they will only be kept by ACV for the exercise or defence of claims.
To object to treatment: ACV will cease to process the data in the manner you indicate, unless for compelling legitimate reasons or the exercise or defence of possible claims, the data must continue to be processed.
To data portability: in the event that you wish your data to be processed by another firm, ACV will facilitate the portability of your data to the new data controller.
Possibility to withdraw consent: where consent has been given for a specific purpose, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
3. Data retention
Disaggregated data: Disaggregated data will be retained without time limit for deletion.
Client Data: The period of retention of personal data will vary depending on the service. In any case, it shall be the minimum necessary and may be kept until:
- 4 years: Law on Infractions and Penalties in the Social Order (obligations regarding affiliation, registrations, cancellations, contributions, payment of wages...); Arts. 66 ff. of the General Tax Law (accounting books...);
- 5 years: Art. 1964 Civil Code (personal actions without special time limit)
- 6 years: Art. 30 Commercial Code (accounting books, invoices...)
Club H subscriber data by: From the time the user subscribes to the time he/she unsubscribes.
User data uploaded by ACV to pages and profiles on social networks: From the time the user gives consent until the user withdraws it.
4. Origin, purpose and legitimacy of the data
4.1. Contact forms, e-mails and communication
The ACV Website is SSL-encrypted to allow users to securely submit their personal data through standard contact forms.
The personal data collected through the website will be automatically processed and incorporated into the corresponding files owned by ACV.
- Your IP address will be collected and used to check the origin of the message in order to provide you with recommendations of our products and to detect possible irregularities.
- You may also provide your data via e-mail and other means of communication.
4.2. Email and messaging
The email service provider used by ACV is 1&1, ACV may use instant messaging services such as WhatsApp, Facebook or Telegram.
4.3. Payment service providers
Through the Website, the Customer may access, by means of links, to third party websites, such as PayPal o BitPayto make payments for the services provided by ACV. At no time does ACV staff have access to the bank details (e.g. credit card number) provided by the Customer to such third parties.
4.4. Other services
Certain services provided through the Website (for example, the possibility of participating in a competition or prize draw) may contain special conditions with specific provisions on the protection of personal data. They must be read and accepted prior to requesting the service in question.
4.5. Purpose and legitimacy
The purpose of the processing of this data will be solely to provide you with the information or services you request.
5. Social networking
5.1. Presence in networks
ACV has a profile on some of the main social networks on the Internet and acknowledges that it is responsible for the processing of the data published (e.g. photos uploaded by ACV showing people's faces).
5.2. Purpose and legitimacy
The treatment that ACV will carry out with the data within each of the aforementioned networks will be, at most, that which the social network allows the profiles. Thus, ACV may inform, when the law does not prohibit it, its followers by any means that the social network allows about its activities or offers to the customer.
Under no circumstances will ACV extract data from social networks, unless the user's consent to do so has been specifically and specifically obtained.
Where, due to the very nature of social networks, the effective exercise of the follower's data protection rights is subject to the modification of the follower's personal profile, ACV will assist and advise the follower to the best of its ability.
6. Email / Newsletter
6.1. Service provider
The website's automatic update or email subscription service is managed by WordPress. The sending of website content updates via email may be daily, automatic and free of charge for the user who, in order to subscribe, must give prior express authorisation by means of two successive identity verification systems.
6.2. Purpose and legitimacy
The purpose of the processing of this data will be solely to provide the subscription service requested by the user.
6.3. Rights
If you are subscribed via e-mail to the website, you can unsubscribe at any time by clicking on the link that appears at the end of the update message you receive in your email, writing to the following postal address managed solely by Ana Caballo Vermouth S.L. C/ Luis Mateo Díaz nº 1. Rivas-Vaciamadrid 28521. Madrid, (Spain), contact email shop@anacaballo.com or by sending a request to exercise your right to ACV.
7. Draws, competitions and other promotional actions
When you participate in promotional actions organised by ACV, the data you provide will be processed solely by ACV for the purpose indicated by ACV in the action statement.
